Customer safety is the starting point for IKEA. Therefore, we will invite customers to stop using certain LETTAN mirrors until fitting details are changed. Announcement for repair action will include LETTAN mirrors with a date stamp before and including 2105 (YYWW), due to risk of breaking wall fittings. IKEA will urge all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge.
IKEA develops its products using a rigorous risk assessment and testing program, to make sure that the products live up to all applicable laws and standards on the markets where they are sold.
Despite this it has come to our attention that some of the fittings that attach LETTAN mirrors to the wall, have been breaking. This has in turn led to some mirrors unexpectedly falling. Therefore, we will urge all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge.